Frequently Asked Questions

 

Frequently Asked Questions

What is Adimo?

Adimo makes online shopping easier. We pop products straight into the basket of your online supermarket of choice. These will stay in your basket until it suits you to buy them. When you do decide to finish your shopping, you’ll find your products ready to checkout along with anything else you’ve added.

How do I use it?

When you see the Adimo Add to Basket button you’ll be able to pop your favourite products straight into the basket of your preferred online supermarket. When the time comes that you wish to compete your online shop and checkout, your products will be ready waiting for you in your basket. This way you can get something you want into your basket quickly, and buy it later. Think of it like bookmarking products!

Do I need an account?

Adimo accounts make adding products even easier and let you add products in as little as two clicks. We do this by remembering your preferred supermarket and login details for the next time you shop. Because we keep this data, we recommend you read our Privacy Policy before you create your account. Click here to create an account today.

Is it secure?

We take your data security extremely seriously. We are constantly reviewing our processes to ensure information is secure at all times. All data is transmitted securely using SSL, this means it cannot be intercepted. Any details you provide us, including your supermarket login details are encrypted using industry standard encryption.

How can I get in touch?

Drop us an email at hello@adimo.co or give us a call on 0141 552 7732.

Is Adimo free to use?

Yes! Adimo is completely free.

I have forgotten my password:

It’s OK, we’ve all forgotten a password or two in our time. Luckily you can reset your password at https://campaigns.adimo.co/my-account. Visit this page and follow the instructions for forgotten password.

What happens with my details?

To create an Adimo account we require an email and password. These are kept safely and securely. To find out exactly what information Adimo stores through your Adimo Account, please see our Privacy Policy.

My Account

You can access your account at any time here: https://campaigns.adimo.co/my-account.

Do I need to shop online?

Yes – Adimo is designed to work with your online supermarket of choice. If you haven’t tried this, give it a go. They’ll deliver when you want and even carry it up the stairs for you!

Products are not appearing in my basket?

If you are unable to see your products in your chosen supermarket basket, we suggest the following:

Firstly try logging out and back in again.

If this doesn’t work, try clearing your cookies and then logging in again.

You should not need to, but if you are still having problems, go back to the site and add the products again.

Does Adimo have an app?

Making your life easier is our number 1 priority. We’ll soon be launching more things that help you to do just that, focusing on improving the ways you do your weekly shop. Interested? Create an account to be notified when this launches.